sleek-delta

Introduction

This Privacy Policy explains how sleek-delta collects, uses, and protects your personal information when you use our website and services. We are committed to safeguarding your privacy and ensuring transparency in our data practices.

Information We Collect

We collect information that you provide directly to us, including:

Name and contact information when you submit a consultation request
Email address for correspondence purposes
Service preferences and project details you share with us
Property information relevant to landscape design consultations

We also automatically collect certain technical information when you visit our website, including browser type, operating system, and pages visited. This information helps us improve our website performance and user experience.

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your consultation requests and inquiries
To schedule and conduct property assessments
To prepare project proposals and communicate about services
To improve our website and services based on usage patterns
To comply with legal obligations and protect our rights

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

With service providers who assist in our operations, under strict confidentiality agreements
When required by law or to respond to legal process
To protect our rights, privacy, safety, or property

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Consultation request data is typically retained for three years following your last interaction with us.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to processing of your personal information
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: 2847 Lakeshore Road West, Oakville, ON L6L 1H3, Canada